Customer Service Center
How can we help you?
Our customer service team will respond to your inquiry within 24 hours.
Support Hours
Mon–Fri: 8:30 AM – 10:30 PM (PST / UTC+8)
Sat–Sun: 10:00 AM – 4:00 PM (PST / UTC+8)
Contact us
Our friendly customer service team is here to provide you with the best possible support.
Track Your Order
Please enter your order ID or tracking number to view the current status of your shipment.
Voltage Guide
Ensure your fixtures match local power standards with our comprehensive global voltage guide.
Color Temperature
Find the right Kelvin rating to balance comfort and clarity for every room in your home.
Choose Chandelier Size
Ensure a flawless look with our guide to choosing the right width and height for your space.
Cleaning Lamps Guide
Follow our simple care instructions to maintain your lamp’s finish and ensure lasting beauty.
