Shipping, returns & customer care
Crafted & Shipped
Made to order with reinforced foam & custom wooden crating. Dispatches within 3–7 business days with door-to-door tracking.
Transit Safe
Any damage during overseas transit? Report with photos within 72 hours for an immediate free replacement part or full unit.
Free Sizing & CAD
Unsure about scale or drop length? Share your room dimensions & ceiling height for personalized fixture recommendations.
3-Year Warranty
Every fixture is backed by a 3-year structural & driver warranty with lifetime access to replacement parts & repair support.
KEEP EXPLORING
Explore by Room & Style
Curated collections crafted to anchor every architectural space.
PLANNING & ATELIER JOURNAL
Lighting Guides & Editorial Journal
Textured Ceiling Lights
How tactile textures elevate home ambiance with cohesive style.
Read article →Voltage & 3000K Lighting
110V/220V global compatibility, bulb warmth, and CRI standards.
View spec guide →Crate Packaging & Safety
Custom reinforced wood crating and 100% free damage replacement.
Our safety policy →
FOR THE TRADE
Dekoorlight Trade
Designers, architects, interior studios and hospitality partners: access trade pricing, bulk project quotations and dedicated project support.
- ✦ Volume-based trade discounts across our lighting collection
- ✦ 3D and CAD files available upon request
- ✦ Custom suspension lengths and tailored metal finishes
- ✦ Project timeline and shipping coordination
MADE TO ORDER
Need a custom size, cable or canopy?
Share your ceiling measurements, layout notes and room references. Our team will prepare layout drawings and confirm all details prior to production.
- ✦ Custom cord, cable and suspension lengths
- ✦ Sloped ceiling hardware and made-to-size canopies
- ✦ Lamp configuration and dimming compatibility support
- ✦ Regional voltage and plug adaptation


